Terms and conditions

Please review our terms and conditions for participating in Mirren Live this year. Note that attendance is only permitted for agencies, clients and search consultants. If you are an organization that markets to agencies, you can get more information by calling 866.508.0523 or emailing us here.

In-Person Group Discount
We are pleased to offer a group rate discount of $150.00 per person when two or more people from the same agency brand register for an in-person pass at the same time. To qualify for the discount: everyone must register at the same time and be employed by the same agency brand. “Sister agencies” under the same ownership, holding company, or network are not eligible to combine their registrations to receive the group rate discount.

Cancellation Policy
We get it. You’re involved in running the agency. Stuff happens; like pitches.

If you need to make a change to your registration, here are your options:

• Substitutions: For both in-person and virtual registrations, when notified by email, we permit attendee substitutions up until one week prior to the event. Please email our event team and include the date you registered and the names and emails of those you would like to substitute.
• In-Person Registration Cancellation: Should you have to cancel your in-person registration, we are one of the only conferences happy to provide you with a credit towards a future Mirren conference, workshop, or Live Training Webinar Series (less a 15% processing fee). The credit is valid through February of the following year. To be eligible for a credit, you must notify us by email by no later than 5:00 pm ET at least two business days prior to the start of the event. If you meet the above terms, to cancel your registration and receive a credit, please email our event team and include the date you registered and the details of your cancellation.
• Virtual Registration Cancellation: As virtual registration logins can be easily substituted to other team members, we do not provide refunds or credits for any virtual registrations. To change who a virtual login is assigned to on your team, simply email our event team with the names of those no longer attending and those who will attend instead.

If the rare event Mirren Live is postponed due to events beyond our control, such as issues with weather, travel, community health, venue, or suppliers, a new date will be secured immediately upon resolution of the cancellation cause (and based upon the most immediate availability of our speakers and suppliers). No refunds or credits are provided in this situation.

Please Note: Because we commit expenses for each in-person and virtual attendee well in advance of Mirren Live, we do not provide refunds. As a result, we must strictly adhere to this policy.

Virtual Registration Logins
Standard Pass and All Access registrations have multiple logins. Each login is assigned to one per person and their device for team members based out of your office location. Under no circumstances can logins be shared amongst multiple agencies (i.e., “sister agencies” within a holding company or network). If you violate these terms, we reserve the right to immediately revoke your team’s access to the event, with no credit or refund.

Our Speakers
By virtue of being selected to speak at our conference, our speakers play a leading role in their company’s activities. As a result, occasionally, a speaker may need to cancel due to being pulled into a critical client or new business meeting. Although this is rare, if a speaker cancellation should happen with little or no notice, we will convert them to a virtual session or work to secure another speaker of the same caliber to replace them. In certain circumstances, we may not be able to replace every cancellation. Also note, in an effort to coordinate so many challenging schedules, we may occasionally need to change the day and/or time of the sessions within our agenda..

Privacy Policy
Note that your basic registration information, such as company, name, title and email, may be provided to a small group of conference partners/sponsors who may choose to provide you with bonus content or a special offer. If you would like to opt out of this, please contact our team and indicate your preference. We are happy to accommodate.

Discount Codes
Discount codes may only be applied at the time of registration and not retroactively on already-purchased registrations. Discount codes cannot be stacked or combined, with only one permitted to be used per registration. Note that by registering for this event, Mirren may occasionally provide you with email updates on other topics that are similar and relevant in nature.

For a period of twelve months following Mirren Live, you and your company agrees not to directly or indirectly play any role in the recruiting or solicitation of any Mirren employee or contractor to terminate their existing employment or contractual relationship with Mirren.

If you have any questions regarding the terms and conditions for registering for Mirren Live, please do not hesitate to email our event team or call us at 866.508.0523.

By purchasing a registration to Mirren Live, you agree to accept the terms and conditions as outlined above.

Last updated: February 9, 2024